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01 Making Connections
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Building the relationship 1 (3.42 mins)

Building the relationship 1 (3.42 mins)

Greetings and introductions (1.30 mins)

Greetings and introductions (1.30 mins)

Nonverbal behaviour (1.48 mins)

Nonverbal behaviour (1.48 mins)

Involving the patient (1.12 mins)

Involving the patient (1.12 mins)

Demonstrating empathy (1.01 mins)

Demonstrating empathy (1.01 mins)

Demonstrating empathy using G.I.V.E (4.37 mins)

Demonstrating empathy using G.I.V.E (4.37 mins)