Privacy Policy

This privacy policy describes how our company collects, uses and discloses your personal information and data when you use our services through our websites and/or application.

What kind of data is collected?

Our company collects the following set of data and information:

  • Personal identification information (name, physical address, email address, phone number…)
  • Images, videos
  •  Name, Location, Job Title, Job Category, Healthcare Facility, Hospital Group, and Description

How is the data collected?

You provide our company with most of the data we collect, we collect data and process personal data and information when:

  • You register online or place and order for any of our products or services
  • Use our website or application when cookies are set on your device

Our company might also receive data and information indirectly from the following sources:

How will we use your data?

Our company may collect your data so that we can:

  • Manage your account
  • Send you email with special offers on products and services

If you agree our company will share your data with partner companies so that they may offer you their products and services:

  • Health Service Executive (HSE)

When our company processes your order it may send your data to credit and banking agencies to prevent fraudulent purchases that can include third-party payment processors.

How is the data stored?

Our company securely stores your data in France (Europe).

Our company will keep your Personal information for 12 months. Once this time period has expired, we will delete your data by deleting inactive accounts

  • Device model (anonymous)
  • OS version (anonymous)
  • Device’s language (anonymous)
  • Geolocalisation if provided
  • Country (deducted from geolocalisation)
  • City (deducted from geolocalisation)

Third-party data processors 

  • ZAPIER
  • Google Analytics

Data protection rights

Our company would like to make sure you are fully aware of all your data protection rights. Every user has, if applicable, the right to:

  • The right to access: you have the right to request our company for copies of your personal data.
  • The right to rectification: you have the right to request that our company corrects any information you believe is inaccurate or mistaken. You also have the right to request our company to complete information you believe is incomplete.
  • The right to erasure: you have the right to request that our company erase your personal data under certain conditions.
  • The right to restrict processing: you have the right to request that our company restricts the processing of your personal data under certain conditions.
  • The right to object to processing: you have the right to object to our company’s processing of personal data under certain conditions.
  • The right to data portability: you have the right to request that our company transfers the data we have collected to another organization or directly to you under certain conditions.

If you have any request regarding this matter we have a month to answer you. If you want to exercise any of these rights please contact us by using the following contact detail: Rebecca O'Neill.

Privacy policies of other websites or third-party

Our company’s website might contain links to other websites, our privacy policy applies only to our website and/or application and services so if you click on another website you must read their privacy policy.

Changes to our privacy policy

Our company keeps its privacy policy under regular review and places any updates on this web page, this privacy policy was last updated on 03/26/2024.

Contacting us

If you have any questions or demand about our privacy policy, the data we hold on you, or you would like to exercice one of your data protection rights, please contact us at: nhc.programme@hse.ie

Contacting the appropriate authority

If you have any complaint or concern regarding how your data is managed you can contact the appropriate authority at:  nhc.programme@hse.ie 

How to manage cookies?

You can set your browser not to accept cookies and the above website and/or application tells you how to remove cookies from your browser. However some of our websites and/or applications might not work properly without the use of cookies.

Here are some of the main explanation on how to delete cookies on your browser: https://support.google.com/chrome/answer/95647 (Chrome); https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences (Firefox); https://help.opera.com/en/latest/security-and-privacy/ (Opera); https://support.microsoft.com/en-gb/help/17442/windows-internet-explorer-delete-manage-cookies (Internet Explorer); https://support.apple.com/en-gb/guide/safari/manage-cookies-and-website-data-sfri11471/mac (Safari); and https://privacy.microsoft.com/en-us/windows-10-microsoft-edge-and-privacy (Edge).

For mobile devices, if you don’t want to receive targeted advertising based on your center of interest coming from a mobile application, please check the parameters of the operating system of your mobile device and follow these instructions: 1) iOS Users: to enable “Limited Ad Tracking” follow the instructions given by Apple. 2) Android Users: to enable the option “deactivate ad personalisation”, follow the instructions given by Google on Google Play. 3) You might want to download  the DAA mobile AppChoices application  to control behavioral advertising online.