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Top Tips
#1 Greetings and Introductions

#1 Greetings and Introductions

#2 Non-verbal behaviour

#2 Non-verbal behaviour

#3 Involve the person

#3 Involve the person

#4 Empathy. When you notice emotion: G.I.V.E.

#4 Empathy. When you notice emotion: G.I.V.E.