Diagnosis of a life limiting illness

Initiating the conversation, Gathering information, Providing information and planning, Closing the conversation Here is a really useful resource you can use to review good communication skills for

Conversations when a person is dying imminently

Initiating the conversation, Gathering information, Providing information and planning, Closing the conversation Here is a really useful resource you can use to review good communication skills for

Giving sad news of deterioration or death over the phone

Initiating the conversation, Providing information and planning, Closing the conversation, Building rapport, Providing structure Here is a really useful resource you can use to review good communication skills for