25/05/2026

Ideas, Concerns, Expectations – Listening for the Hidden Questions

Week 16 (Day 1 Meditation)

Welcome to Sos le Wini – a daily pause for calm, compassionate communication in healthcare. I’m Wini Ryan, and for the next few minutes, we’ll explore how to listen for a person’s ideas, concerns and expectations – often called ICE – and how exploring these can deepen our understanding of their story.