Week 11 (Day 5 Reflection)
Welcome to Sos le Wini – a daily pause for calm, compassionate communication in healthcare. I’m Wini Ryan, and for the next few minutes we’ll be exploring a practice to build just enough safety and trust at the start of conversations – through warmth, open questions and listening – so that patients, relatives and colleagues feel secure enough to speak honestly, and more able to hear what you need to share.