Week 11 (Day 3 Reflection)
Welcome to Sos le Wini – a daily pause for calm, compassionate communication in healthcare. I’m Wini Ryan, and for the next few minutes we’ll be exploring some simple, concrete empathic phrases you can lean on when conversations get difficult – so that even when you feel judged, under pressure, or pulled to defend yourself, you can acknowledge emotion and impact, show your intention to help, and respond in ways that lower tension and strengthen trust.