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Introduction
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Module 1: Making Connections
Module 2: Core Consultation Skills
Module 3: Challenging Consultations
Module 4: Communicating with Colleagues and Supporting Teamwork
Module 5: Demonstrating empathy
Module 6: Shared decision making
Module 7: Motivational Interviewing
Module 8: Emergency Situations
Module 9: Responding to patient feedback (including complaints)
Module 10: End of Life Conversations
Module 11: Communication Skills for Healthcare Leaders