Module 3: Challenging Consultations

Here are links to useful resources that you may wish to print out, to remind you of skills learned:

	Delivering bad news illustration (PDF, 2.15 MB)
	Disclosing errors illustration (PDF, 2.91 MB)
	Responding to strong emotions illustration (PDF, 2.51 MB)
	Emotions poster (PDF, 2.08 MB)